Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or use our services
• Send messages or engage with our AI chatbot
• Contact us for support or feedback
• Subscribe to our services or newsletters

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate AI responses to your messages
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who assist us in operating our platform
• To comply with legal obligations or protect our rights
• In connection with a merger, acquisition, or sale of assets

4. AI and Third-Party Services

Our service uses third-party AI providers (such as OpenAI) to generate responses. Your messages may be processed by these services according to their respective privacy policies. We strive to work only with providers that maintain strong privacy and security standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Conversation data may be retained to improve our AI models and services.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Accessing and updating your account information
• Requesting deletion of your personal data
• Opting out of marketing communications
• Requesting a copy of your data

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@wamvault.com or support@wamvault.com.